Some FAQ's:
Q: I live in Adelaide too - can I pick up my order?
A: Hello fellow Adelaidean! At this stage, I don't have a physical storefront, so all orders need to be through the website and shipped to your address.
Q: I live in a remote/country location, and don't have a street address / only have a PO Box, and Paypal won't let me checkout/make payment.
A: To comply with Australian legislation, Paypal requires a street address to be entered as a billing address - it will not accept a PO Box as a billing address. However, you can specify a separate shipping address, and this can definitely be a PO Box. Rachael's Organics will only ever ship to a shipping address - we don't need the billing address. This is just for Paypal.
Q: I live in Adelaide too - can I pick up my order?
A: Hello fellow Adelaidean! At this stage, I don't have a physical storefront, so all orders need to be through the website and shipped to your address.
Q: I live in a remote/country location, and don't have a street address / only have a PO Box, and Paypal won't let me checkout/make payment.
A: To comply with Australian legislation, Paypal requires a street address to be entered as a billing address - it will not accept a PO Box as a billing address. However, you can specify a separate shipping address, and this can definitely be a PO Box. Rachael's Organics will only ever ship to a shipping address - we don't need the billing address. This is just for Paypal.
email: info@rachaelsorganics.com
